UX Cruelty

Don’t blame it on the algorithm — assuming you’re designing experiences for “happy, upbeat, good-life users” might make you a terrible person.

 

My friend is going through a divorce. Like nearly 5 million other Americans. And recently Facebook greeted her with this careless user experience:

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When this UX intrusion happened to her, it reminded me of a similar, psychological violation I’d read about four months earlier. That post, by Eric Meyer, had begun:

I didn’t go looking for grief this afternoon, but it found me anyway, and I have designers and programmers to thank for it. In this case, the designers and programmers are somewhere at Facebook.

I know they’re probably pretty proud of the work that went into the “Year in Review” app they designed and developed, and deservedly so—a lot of people have used it to share the highlights of their years. Knowing what kind of year I’d had, though, I avoided making one of my own. I kept seeing them pop up in my feed, created by others, almost all of them with the default caption, “It’s been a great year! Thanks for being a part of it.”  Which was, by itself, jarring enough, the idea that any year I was part of could be described as great.

Still, they were easy enough to pass over, and I did.  Until today, when I got this in my feed, exhorting me to create one of my own.  “Eric, here’s what your year looked like!”

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A picture of my daughter, who is dead.  Who died this year.

Yes, my year looked like that.  True enough.  My year looked like the now-absent face of my little girl.  It was still unkind to remind me so forcefully.

I remember first reading this post the day it was published, Christmas eve 2014. When I went to look it up after my friend’s own violation by a Facebook app module I was surprised to (re)discover that it had been titled, generously, “Inadvertent algorithmic cruelty:”

And I know, of course, that this is not a deliberate assault.  This inadvertent algorithmic cruelty is the result of code that works in the overwhelming majority of cases, reminding people of the awesomeness of their years, showing them selfies at a party or whale spouts from sailing boats or the marina outside their vacation house.

But for those of us who lived through the death of loved ones, or spent extended time in the hospital, or were hit by divorce or losing a job or any one of a hundred crises, we might not want another look at this past year.

To show me Rebecca’s face and say “Here’s what your year looked like!” is jarring.  It feels wrong, and coming from an actual person, it would be wrong. Coming from code, it’s just unfortunate.

 

But of course, it did come from an actual person. “[The app] was awesome for a lot of people,” the product manager for Facebook’s Year in Review app, Jonathan Gheller, later told The Washington Post. Like all the digital experiences with, and within, which we all increasingly live our lives, an actual person — in fact a whole team of people — was responsible for concepting, designing, building, testing, and iterating this experience. No doubt, the responsibility for the rollout of this particular app featured prominently in a number of Facebook employees’ job performance reviews. From start to finish, this experience was crafted by people (not code). Calling its end result “inadvertent algorithmic cruelty” is like describing a drunk driving accident as “inadvertent gasoline cruelty.” For sure, it could have been avoided with an empty gas tank, but is that really the most accurate way to ascribe accountability in this situation? (Don’t blame it on the algohol).

“In creating this Year in Review app, there wasn’t enough thought given to cases like mine, or anyone who had a bad year,” Meyer wrote. “If I could fix one thing about our industry, just one thing, it would be that: to increase awareness of and consideration for the failure modes, the edge cases, the worst-case scenarios.”

If I could fix one thing about our industry, it would be to destroy the idea that these scenarios are edge cases.

Last year in the US, 2.6 million people died, leaving behind untold numbers of Facebook users who mourn the absence of their loved ones.

Right now 8.5 million people can’t find a job;

14.5 million people have cancer;

16 million people suffer from depression;

23.5 million people are addicted to alcohol and drugs;

45 million people live below the poverty line (including 16 million children)

These are not “edge cases.” These are not “worst case scenarios.” These are all people who use Facebook. And that’s not even counting your run of the mill disappointments, broken hearts, and inevitable wrongs and slights and meannesses that are, basically, life.

“The design [of the Year in Review app] is for the ideal user, the happy, upbeat, good-life user,” Meyer wrote. But if you are a product manager or UX designer creating experiences that will afflict affect hundreds of millions of people and you are only designing for an “ideal user”… at best that’s just lazy, and at worst — it’s creating LITERAL suffering.

Put another way:

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As Oliver Burkeman writes in The Guardian:

The world, obviously, is a manifestly unjust place: people are always meeting fates they didn’t deserve, or not receiving rewards they did deserve for hard work or virtuous behaviour. Yet several decades of research have established that our need to believe otherwise runs deep.

Confronted with an atrocity they otherwise can’t explain, people become slightly more likely, on average, to believe that the victims must have brought it on themselves. Hence the finding, in a 2009 study, that Holocaust memorials can increase antisemitism. Or that reading about the eye-popping state of economic inequality could make you less likely to support politicians who want to do something about it. These are among numerous unsettling implications of the “just-world hypothesis”, a psychological bias explored in a new essay by Nicholas Hune-Brown at Hazlitt.

If we didn’t all believe that [things happen for a reason] to some degree, life would be an intolerably chaotic and terrifying nightmare in which effort and payback were utterly unrelated, and there was no point planning for the future, saving money for retirement or doing anything else in hope of eventual reward. We’d go mad.

Yet, ironically, this desire to believe that things happen for a reason leads to the kinds of positions that help entrench injustice instead of reducing it.

Much in the same way that the “just world” cognitive bias can actually lead us to make crueler decisions, designing product features with the “happy, upbeat, good-life” ideal user bias can lead us to create crueler user experiences.

“To shield ourselves psychologically from the terrifying thought that the world is full of innocent people suffering,” Burkeman writes, we, as humans, “endorse policies more likely to make that suffering worse.” And by denying the full spectrum of the realities of people’s lives, awesome and tragic, we, as experience designers, do the same. Except we’re the ones with the power to actually do something about it.

“Just to pick two obvious fixes,” Meyer wrote at the end of his post, “First, don’t pre-fill a picture until you’re sure the user actually wants to see pictures from their year.  And second, instead of pushing the app at people, maybe ask them if they’d like to try a preview—just a simple yes or no.  If they say no, ask if they want to be asked again later, or never again. And then, of course, honor their choices. This is… designing for crisis, or maybe a better term is empathetic design.”

Or how about just, you know, design.

In the wake of Meyer’s post, the product manager for Facebook’s Year in Review app told The Washington Post. “We can do better.”

But four months later, Facebook’s photo collage assault on my friend suggests perhaps they don’t really think they can.

“Faced with evidence of injustice, we’ll certainly try to alleviate it if we can,” Burkeman wrote, “But, if we feel powerless to make things right, we’ll do the next best thing, psychologically speaking: we’ll convince ourselves that the world isn’t so unjust after all.”

    



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Page Me

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John Waters’ agenda appears to finally be working.

Books are suddenly cool (not that they ever weren’t, but, like pizza, books are very hot right now.)

I first noticed it right before New Year’s eve, when this post by Austin Kleon was making the rounds:

It ended up in my feed, retweeted by my business partner, (whose grandmother just so happens to own a bookstore), but I’d wager , at 2,200+ retweets, this may be among the most popular things Kleon has written.

Then, just a week later, this appeared:

Because, on January 2nd, Mark Zuckerberg announced that his annual challenge for 2015 is to read a new book every other week. Every year Zukerberg takes on a new challenge to broaden his perspective and learn something about the world beyond Facebook. Last year’s challenge was writing a daily thank-you note, and the year before it was meeting someone new every day. This year’s challenge was crowd-sourced, and resulted in something bigger than just Zuckerberg’s own personal growth — an open challenge to anyone interested in reading 26 books in 2015, and discussing them in the Facebook community A Year Of Books.

At the same time, before the new year was even a week old, Céline launched their Spring 2015 campaign with Joan Didion as its poster girl:

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As Alessandra Codinha wrote on Vogue.com:

Let’s talk about Céline’s just-debuted ad campaign featuring none other than immortal intellectual-and-otherwise dream girl Joan Didion. Did you just feel the collective intake of breath shared by every cool girl you know? Did you feel the pulse-quickening vibrations of every recent college grad and literature fan? Did you sense the earth trembling beneath your feet? Do you have two eyes and a heart?

Of all the celebrity fashion campaign appearances, who better to represent Philo’s ideals—a certain ease of wear, simplicity of line, clothes that are assured, structured yet fluid, decidedly for the woman on the move—than Didion, the original chronicler of heartfelt experience, both her own and others’? One whose perpetually Tumblr’d and tweeted packing list famously includes “2 skirts, 2 jerseys or leotards [and] 1 pullover sweater,” (an ethos Philo, who proudly advertises her own reliance on a personal “uniform,” would clearly understand); who understood fashion while relying on clothes that didn’t draw attention as much as prepare her for the task at hand.

We’ll be buying whatever Joan’s wearing.

In this unusual twist, Facebook found a 15th-century medium to champion, and Vogue breathlessly embraced an 80-year old literary icon as the new fashion It girl — all as part of the same trend.

See also: Ikea’s 2015 catalog campaign extolling the virtues of an analog, “bookbook” (TM) like it’s the next breakthrough in touch technology:

And digital graffiti artists hacking an LED street sign in Downtown Los Angeles, of all places, to tell people to:

Maybe it kicked off last summer, with Reading Rainbow’s $5.4 million Kickstarter. Or maybe the idea was planted in the niches of our cultural subconscious by Jim Jarmusch’s preternaturally sex vision of Tilda Swinton’s bibliophile vampire floating through eternity on an indulgence of books in Only Lovers Left Alive.

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Maybe it’s something we’re learning about our new reality — books are the last, tangible refuge in a hypermediated world. In an age when everything is accessible, books are the most exclusive place you can go: it’s un-Instagrammable. Outside of a dog, as Groucho Marx said, a book is man’s best friend. Inside of a dog it’s too dark to read — or selfie, or tweet, or anything. Inside of a book, you are absolved of the ever-escalating rat race for self-individualization through self-broadcast. You’re on another planet. Beyond GPS. You’re unfindable, unreachable. And yet, we read to know we are not alone.

Indulgence, indeed.

    



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Objectionable

Our technology is turning us all into objects. And it doesn’t matter how you treat objects, does it?

 

I have been responsible for more selfies than most people.

I didn’t take them. They’re not of me. But I launched an app which allows users to easily create mirrored images. So the leap from this:

The Tonight Show with Jay Leno - Season 21

To this:

Was almost instant.

In the year since our app launched, our users have created over 5 million images. By now you’ve seen this mirrored selfie trend all over Instagram, not to mention throughout the greater popular culture.

To be fair, mirrored selfie-grams are far from the only way people engage with the app. They also use it to create stunningly beautiful, painstakingly crafted, kaleidoscopic works of abstract art:

 

But it’s the selfies — mirrored or otherwise — that have been on my mind a lot lately.

 

Selfies.

Right now, there are 50 million images on Instagram with the hashtag #selfie, and nearly 140 million tagged #me.

“Selfies,” Elizabeth Day reports in the Guardian, “Have become a global phenomenon. Images tagged as #selfie began appearing on the photo-sharing website Flickr as early as 2004. But it was the introduction of smartphones – most crucially the iPhone 4, which came along in 2010 with a front-facing camera – that made the selfie go viral.”

A recent survey of more than 800 American teenagers by the Pew Research Centre found that 91% posted photos of themselves online – up from 79% in 2006.

But the selfie isn’t just a self-portrait, it is a self-object.

“Again and again, you offer yourself up for public consumption,” Day writes. “Your image is retweeted and tagged and shared. Your screen fills with thumbs-up signs and heart-shaped emoticons. Soon, you repeat the whole process, trying out a different pose.”

“The selfie is about continuously rewriting yourself,” says Dr. Mariann Hardey, a lecturer in marketing at Durham University who specializes in digital social networks. “It’s an extension of our natural construction of self.”

But what is it we are constructing our selves into?

 

Porn.

Before we go any further, let’s get this out of the way: unless you are a teenager right now, you do not understand what it means to grow up in a world where porn and Facebook are equidistant — in case you don’t know, that proximity is one click away, and apart. If you’re curious to understand what, in fact, this experience is like — in teenagers’ own words — you should read Nancy Jo Sales’ recent Vanity Fair article, “Friends Without Benefits.” But not until after you’ve finished reading this one because I’ll be drawing on it quite a bit.

If you are, at this moment, older than at least your mid-20s, whatever it is that you think you can draw on to relate to 2013 from an analog adolescence frame of reference, just put that away, because it is not a parallel to what is happening right now. What is, according to Gail Dines, the author of Pornland: How Porn Has Hijacked Our Sexuality, is “a massive social experiment.” Here are some results from that experiment so far:

According to a 2008 CyberPsychology & Behavior study:

  • 93% of boys and 62% of girls have seen internet porn
  • 83% of boys and 57% of girls have seen group sex online
  • 18% of boys and 10% of girls have seen rape or sexual violence

But that was five iPhone versions ago at this point, so, you do the math.

“In the absence of credible, long-term research, we simply don’t know where the age of insta-porn is taking us,” writes Peggy Drexler on TheDailyBeast, but that we are in it, and that it is pervasive, is undeniable.

“What does this do to teenagers,” Sales asks in Vanity Fair. “And to children? How does it affect boys’ attitudes toward girls? How does it affect girls’ self-esteem and feeling of well-being? And how is this affecting the way that children and teenagers are communicating on these new technologies?”

In the the Guardian, Day describes one typical answer to that last question: “The pouting mouth, the pressed-together cleavage, the rumpled bedclothes in the background hinting at opportunity — a lot of female selfie aficionados take their visual vernacular directly from pornography (unwittingly or otherwise).”

“Because of porn culture,” says Dines, “Women have internalised that image of themselves. They self-objectify.”

“The girls I interviewed,” says Sales, “Even if they’re not doing it themselves, it’s in their faces: their friends posting really provocative pictures of themselves on Facebook and Instagram, sending nude pictures on Snapchat. Why are they doing this? Is this sexual liberation? Is it good for them? Girls know the issues, and yet some of them still can’t resist objectifying themselves, as they even talk about [themselves]. As the girl I call ‘Greta’ says, ‘more provocative equals more likes.’ To be popular, which is what high school is all about, you have to get ‘likes’ on your social-media pics.”

 

Spring. 

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Harmony Korine’s, Spring Breakers, originally released in March, 2013, “Horrifies and entices in equal measure,” wrote NPR music critic, Ann Powers:

Flattening the hierarchies that separate trash from art, porn from erotica, and moral justice from exploitation by any means necessary, Spring Breakers… embraces and elaborates upon the prevalent suspicion that nobody lives on the stable side of reality any more.

“Pretend you’re in a videogame,” says one of the film’s female anti-heroines as they begin their spree of rampant self-abuse and crime. That’s what Miley Cyrus does, trying on new aspects of performance and sexual self-expression in her new persona. It’s also how the vulnerable models that Robin Thicke ogles [in the music video for his song, Blurred Lines] make it through the gauntlet that the video’s scene creates.

The childlike goofiness Katy Perry expressed with California Gurlz in 2010, or the sweet hope of Carly Rae Jepsen’s smash of last year, Call Me Maybehave intensified into something more unsettling. In this strange summer of too much heat, so many precariously excessive songs and videos now play on that line between healthy catharsis and chaos.

 

Summer.

The summer would get stranger still. Punctuated in its final days by what may just be the most controversial MTV Video Music Awards performance of all time, featuring a duet by Cyrus and Thicke.

I would write about it:

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From its very first steps, Cyrus’s performance felt, unmistakably, like watching a GIF happen in real-time. The act was speaking the native tongue — stuck all the way out — of the digital age, its direct appeal to meme culture as blatant and aggressive as the display of sexuality. The source material and its inevitable meme-ification appeared to be happening simultaneously. The  Internet was inherently integrated within the performance. It was no longer a “second” screen; it was the same damn screen. All the performances before it had been made for TV. This show changed that.

What I learned from the 2013 VMAs is that owning your sexuality is passé, but owning meme culture by exploiting your sexuality is now. Whatever you think of it, Cyrus’s performance was a deliberate reflection of where we are as culture.

 

A burner had been left blindly on. Something invisible and pervasive had accumulated. Watching the VMAs, a giant fireball exploded in our faces.

We were unprepared.

This, ultimately, would be why everyone freaked out. Cyrus became a highly visible target for embodying this shift on a mainstream stage, and exploiting it to increase her fame and drive her record to #1, but all she was doing was deftly surfing the cultural current.

By the end of August, she was exposing us to the new normal.

 

Fall.

“In news that’s not at all surprising, yet another tech event was disrupted by a sexist joke,” Lauren Orsini wrote on ReadWriteWeb, within days of the VMAs:

“Titstare” was the first presentation of the TechCrunch Disrupt 2013 hackathon. Created by Australians Jethro Batts and David Boulton, the joke app is based on the “science” of how sneaking a peek at cleavage helps men live healthier lives.

The opening salvo cast an ugly shadow over the event, reminding attendees that, just like at PyCon and other technology conferences, “brogrammer” culture is still the norm.

Perhaps most disconcerting is the fact that Batts and Boulton presented immediately before Adria Richards, a programmer who rose to the national spotlight after she witnessed sexist jokes at PyCon 2013. Her gall to disapprove of the offensive jokes earned her death threats.

 

In the wake of the VMA article, I kept tweeting over and over, “Everything is changing….but into whatttttt?” By the early days of Fall, the culture had undeniably shifted. I kept kept seeing an escalating, atavistic gender warfare. Why is this happening, I thought.

Why is this happening?

Spinnin-Pioneer

 

Why is THIS happening?

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Why is THIS happening??

Susie

That all happened in one day.

That week I was approached to speak at a women’s startup conference and felt, reflexively, offended. The idea that there should be segregated events seemed insulting and damaging — to everyone. I began to feel self-conscious that I had an app startup with a male business partner. I texted him, “What is happening???” and “Can’t we all just get along?” We laughed, but we began to feel like an anomaly.

 

Pretend you’re in a videogame.

“When we listeners find ourselves taking pleasure in these familiar but enticingly refreshed acts of transgression,” Powers writes, “Echoing the Michael Jackson-style whoops that Pharrell makes in Blurred Lines, or nodding along to the stoned, melancholy chorus of Cyrus’s arrestingly sad party anthem, We Can’t Stop, are we compromising ourselves? Or is it okay, because after all, it’s just pretend?”

And when the technology that I, you, and everyone we know use on a daily basis gets developed to the sound of this same, blurry, pop culture soundtrack (figuratively or literally), what happens then? How are the creators of objectifying technology supposed to know it isn’t cool — if all of our technology is used for objectification?

In Vanity Fair, Sales talks to Jill Bauer and Ronna Gradus co-directors of Sexy Baby, a documentary about girls and women in the age of porn. “We saw these girls embracing this idea that ‘If I want to be like a porn star, it’s so liberating,’” Gradus said. “We were skeptical. But it was such a broad concept. We asked, ‘What is this shift in our sexual attitudes, and how do we define this?’ I guess the common thread we saw that is creating this is technology. Technology being so available made every girl or woman capable of being a porn star, or thinking they’re a porn star. They’re objectifying themselves. The thinking is: ‘If I’m in control of it, then I’m not objectified.’”

In October, Sinead O’Connor — whose video for Nothing Compares 2 U inspired Cyrus’s look in her video for Wrecking Ball — wrote an “open letter” to Cyrus, beautifully capturing, “in the spirit of motherliness and with love,” the generational disconnect at the heart of the cultural shift. “The message you keep sending is that it’s somehow cool to be prostituted.. it’s so not cool Miley. Don’t let the music business make a prostitute out of you,” O’Connor wrote, not getting it.

The familiar, analog, 20th century relationship in between objectification and commercialization has eroded. In its place, a new, post-Empire dynamic has arrived, built on a natively digital experience that O’Connor and an entire population still able to remember and relate to a world before the internet and mobile technology, can’t wrap their heads around.

“The blurred messages Thicke, Cyrus and others are now sending fit a time when people think of themselves as products, more than ever before,” Powers writes.

In the attention economy, self-exploitation is self-empowerment. We are all objects. We are all products. We are all selfies.

And we can’t stop.

“Social media is destroying our lives,” Sales quotes a girl in Vanity Fair.

“So why don’t you go off it?” Sales asks.

“Because then we would have no life.”

The ubiquitousness of digital cameras and social media platforms to share their instant output has not only turned  the idea that objectification is violation into an anachronism, but self-objectification is now, as Powers, writes “part of today’s ritual of romance.”  Nearly one in three teenagers is sending nude photos, after all.

Like the girls in Sales’ article, who tell her that “presenting themselves in this way is making them anxious and depressed,” but continue to do it anyway, we do not self-objectify because we’re in control. We self-objectify because it is the norm.

We self-objectify to rationalize, to placebo-ize that we had control in the first place.

 

We Can’t Stop.

“Both young women and young men are seriously unhappy with the way things are,” says, Donna Freitas, a former professor at Hofstra and Boston Universities, who studies hook-up culture on college campuses in her new book, The End of Sex  (which Sales suggests, “might as well be called The End of Love.”)

Sales writes:

Much has been written about hook-up culture lately, notably Hanna Rosin’s The End of Men (2012) and a July New York Times article, “Sex on Campus: She Can Play That Game Too,” both of which attributed the trend to feminism and ambitious young women’s desire not to be tied down by relationships.

But Freitas’s research, conducted over a year on seven college campuses, tells a different story.

She describes the sex life of the average college kid as “Mad Men sex, boring and ambivalent. Sex is something you’re not to care about. They drink to drown out what is really going on with them. The reason for hooking up is less about pleasure and fun than performance and gossip—it’s being able to update [on social media] about it. Social media is fostering a very unthinking and unfeeling culture.”

College kids, both male and female, also routinely rate each other’s sexual performance on social media, often derisively, causing anxiety for everyone.

And researchers are now seeing an increase in erectile dysfunction among college-age men—related, Freitas believes, to their performance anxiety from watching pornography: “The mainstreaming of porn is tremendously affecting what’s expected of them.”

 

Or as ThoughtCatalog writer, Ryan O’Connell, (oh, hey, sup, a dude), put it, “This is how we have sex now:”

Porn has killed our imaginations. We sit and try to fantasize. We shut our eyes tight and think, ‘Wait, what did I used to masturbate about before porn? What image is going to turn me on right now?” But your brain gets tired and your genitalia isn’t used to working this hard so you open your reliable go-to porno and get off in two minutes. Later, you have trouble maintaing an erection during actual sex because your partner doesn’t look like a blow up doll from the Valley.

Our sex lives are having less and less to do with actual sex. Intimacy has morphed into something entirely more narcissistic. What used to be about making each other feel good and connecting is now about validation.

When sex does happen, when we finally make it through the endless hoops of text messaging, planning a date and actually sticking to it and you discover that you like this person (or could like them for an evening), it feels like an old faded photograph that’s been sitting in a shoebox at the bottom of your closet. “This orgasm feels like a vintage ball gown! Is this how people used to do it in the olden days?!” It’s terrifying!

In 2013, our phones are getting to have all the fun. They’re getting laid constantly while we lay naked in the dark, rubbing our skin, trying pathetically to get turned on by the feel of our own touch. We scroll through our camera and see a buffet of anonymous naked photos we’ve collected over the last few months for us to jack off to. Somehow, this has become enough for us. Getting off has become like fast food. It’s accessible, cheap, and most likely going to make us feel like shit after.

We are actively participating in the things that keep us from what we want. Feel good now, feel bad forever later. Stomachache stomachache, junk food junk food.

 

In a pervasively mediated culture, where porn primes our perception of ourselves and others, and our technology reduces us to selfies, objectification is inevitable.

And the trouble is — it doesn’t matter how you treat objects…. It’s not like they’re people.

What people want today is “to hurt one another” and “get back at the people that hurt them,” Hunter Moore, the founder of IsAnyoneUp.com, told Rolling Stone last October.

In a September article on The Verge titled, The End of KindnessGreg Sandoval writes:

And Moore ought to know. He’s one of the pioneers of revenge porn, the practice of posting nude photos to the web of a former lover in an attempt to embarrass, defame, and terrorize.

While minorities and homosexuals are often targeted, experts say no group is more abused online than women. Danielle Citron, a law professor at the University of Maryland lays out some of the numbers in her upcoming book, Hatred 3.0. The US National Violence Against Women Survey reports 60% of cyberstalking victims are women. A group called Working to Halt Online Abuse studied 3,787 cases of cyberharassment, and found that 72.5% were female, 22.5% were male and 5% unknown. A study of Internet Relay Chat showed male users receive only four abusive or threatening messages for every 100 received by women.

Moore has sold his site but scores of wannabes are cropping up. A check of these sites shows that victims are almost always women. At Myex.com over 1,000 nude photos and new pictures are added nearly every day. Each post typically includes the name of the person photographed, their age, and the city they live in. The posts come with titles like, “Manipulative Bitch,” “Cheater,” “Has genital warts,” “Drunk,” “Meth User,” “This girl slept with so many other guys,” and “Filthy Pig.”

The Verge contacted several women found on some of these sites, including Myex.com. While all of them declined to be interviewed, they did acknowledge that the photos were posted without permission by an ex-boyfriend or lover. One woman said that she was trying to get the pictures pulled down and had successfully removed them from other sites because she was not yet 18 years old when they were taken (if her claim is accurate it would make the snapshots child pornography). She pleaded that we not use her name and asked that we not contact her again.

If the woman was upset and afraid, she has a right to be, says Holly Jacobs, 30, who has started a nonprofit organization dedicated to ending revenge porn and supporting its victims. Jacobs knows firsthand that these sites are killers of reputations and relationships. Three years ago, Jacobs was studying for her PhD in industrial organizational psychology and working as a consultant at a university when a former boyfriend began posting nude photos of her online. The embarrassment and terror was just the beginning. Jacobs’ ex sent copies of the photos to her boss and suggested she was sexually preying on students. Jacobs’ employers, fearing bad press, asked her to prove she didn’t upload the photos herself. She finally felt compelled to change her name (Jacobs is the new name).

In July The Washington Post published a story about men who post phony ads to make it appear as if their ex-wives or girlfriends are soliciting sex. One man, Michael Johnson II of Hyattsville, Maryland, published an ad titled “Rape Me and My Daughters” and included his ex-wife’s home address. More than 50 men showed up to the victim’s house. One man tried to break in and another tried to undress her daughter. Johnson was sentenced to 85 years in prison. His victim was physically unharmed but these ads can be lethal. In December 2009, a Wyoming woman was raped with a knife sharpener in her home after an ex-boyfriend assumed her identity and posted a Craigslist ad that read, “Need an aggressive man with no concern or regard for women.” Her ex and the man who raped her are both serving long prison sentences.

 

Winter.

While people, trapped as we are by our digital avatars, are increasingly being reduced to objects, our technology seems to be benefitting from a transference of humanity.

Spike Jonze’s new movie, Her, due out in December, is being called “science fiction,” but the “future” depicted in the trailer looks essentially indistinguishable from the reality we all find ourselves in today. In it, a melancholy man, played by Joaquin Phoenix, and a Turing test-approved virtual assistant program, voiced by Scarlett Johansson, fall in love.

“Unlike the science fiction of yesteryear,” writes David Plumb on Salon.com, “Her is not about the evolving relationship between humans and artificial intelligence. Instead, Samantha appears to be essentially a human being trapped in a computer. Her thus appears to be about programming the perfect woman who fits in your pocket, manages your life, doesn’t have a body (and thus free will), and has an off switch.”

 

Pretend you’re in a videogame.

 

    



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The Once And Future Myspace

Have you seen the new Myspace video yet?

Oh, no?

Here it is. Go ahead, watch it. I’ll wait —

For anyone who knew WTF social media was before they got a Facebook account in 2007 when everyone else they knew was doing it — you may understand.

Myspace was built on music. When Friendster, which preceded Myspace by a year, started shutting down accounts created for non-real person, individual entities, Myspace opened its doors to bands. As these acts brought, and built, their fanbases online, Myspace grew, until, without understanding its full meaning or potential Myspace sold its hockey-stick growth curve to News Corp for $580 million back before you started paying attention, in 2006. From there, its fate was sealed. Myspace should have become THE online destination for music fans, the interactive MTV of my generation — but it wouldn’t. With Fox as its new parent, Myspace was doomed to creating an ever clunkier product in the name of increasing ad space — which is all News Corp could really understand about the medium, anyway. It opened up an ever widening gap which a “cleaner,” “simpler” competitor was perfectly poised to exploit.

But something strange happened on the way Myspace’s 10-year-long journey to become what it always should have been. Facebook bloated up, IPOed, fizzled. I cant imagine referring to Facebook as “clean” and “simple” now. Can you? I’m not sure I even really fully understand all the profile and content settings, let alone the endless apps and features. I use Facebook for a much more reduced function, essentially in deliberate spite of all its bells and whistles — I use it to keep up with people I already know. This was always what it was intended for. The musicians I know who use Facebook as a channel to engage their fans are the first to admit that for their needs they’ve basically had to hack the platform, contorting it around what it was natively designed to accommodate. Connecting fans with the music and musicians they love is something that was backed in on top of the original Facebook idea. It’s not part of Facebook’s DNA. It was Myspace’s.

We shall see if, under new management (which includes a musician), the new Myspace product itself lives up to the hype and the promise, but in the meantime, what we have is this video, which is perhaps the most elegant strategic execution I’ve seen all year.

First, the lyrics, from “Heartbeat” by JJAMZ:

Who am I to say I want you back?
When you were never mine to give away.
I was waiting for a long, long time for you to feel the same.
Who are you to look at me like that?
Is there something more you need to say?
I haven’t loved you in a long, long time,
so why do I feel this way?

Can you hear my heartbeat?
Please don’t stand so close to me.
Can you hear my heartbeat still beating strong?

Maybe I’m ashamed to want you back.
Maybe I’m afraid you’ll never stay.
Thought I hated you a long, long time.
There was my mistake.

I just can’t pretend that nothing’s changed.
Can you comprehend just what to say?
If you break my heart a second time,
I might never be the same.

Can you hear my heartbeat?
Please don’t stand so close to me.
Can you hear my heartbeat still beating strong?

If you’ve been in the social game a long, long time, you understand. There is an explicit double meaning in the lyrics of love lost about our relationship with Myspace; about Myspace’s relationship with us. We aren’t just watching a product demo, we are suddenly thrust into something else. We’re in on something with Myspace. It’s INTIMATE. And EMOTIONAL.

And if the soundtrack can do that, then it means something else too, something even more powerful. If the music in this video could get you to understand all this, to know all this, to feel all this, then the video is a statement about the very power of music itself. About what music can do, how it can affect us, what it’s capable of.

In the decade since Myspace first launched and then declined into spammy, irrelevant obsolescence, record stores closed and the music industry shrank and a gazillion new social music apps and platforms came and went and pivoted and the internet killed the rock star and turned every band into a startup and nothing arrived to fill the gap left behind by what Myspace should have been. There has always been something missing, and this video makes it clear that its creators know what that black magic element is. What has been missing is an experience that can support, that can reflect, and that’s built for why it is we love music in the first place. THAT is what Myspace was always supposed to have become. And I hope it still does.

    



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