Yesterday I was served this ad as the pre-roll in front of a TLC music video on YouTube and kind of freaked out. It was such a profound departure from the typical ad aimed at women, it felt like I’d seen a unicorn. I then proceeded to devote way too much of my day trying to find it afterwards. I reloaded “Creep” at least 50 times to try to get the same ad again. I finally ended up tweeting at @SecretDeodorant to help me track it down. (Thanks, Secret!)
“Did you know, striking a confident pose for 2 minutes can leave you feeling fearless all day?”
Did you know that this is actually true?
As social psychologist, Ann Cuddy, explains in her Ted talk, this is actually true whether you believe it or not! Our body language affects not only how others see us, but it can also change how we see ourselves. She goes on to show how “power posing” — standing in a posture of confidence, even when we don’t feel confident — can alter testosterone and cortisol levels in the brain (all things that affect perspiration, by the way) and may even have an impact on our chances for success.
When people feel happy they smile, but conversely, holding a pen between your teeth, which forces the facial muscles into a smile, will actually make you feel happier. So you can stand there doing the “Wonder Woman” and feel silly the whole time you’re doing it and it doesn’t even matter. Our minds change our bodies, and likewise, our bodies can change our minds. Posture can become power. For a product so intimately tied to the mind-body connection, this message is a no-brainer.
Oh, hey, sup, creative directors and brand managers: MAKE MORE ADS LIKE THAT.
Make less ads like this:
You can either have your intended target associate your brand with a message that depicts them as clowns, and experiences that make them feel foolish — the kinds of things we all try to avoid, forget, and deny. Or you can associate your brand with experiences that LITERALLY make people feel assertive, confident, and powerful — a sensation we all crave like a drug fix, and cling to with all our might in the face of an uncertain world.
Here is what I can tell you. When I was in New York a month ago and one night someone suggested we go to an MTV party, the first thought I had was — wait, MTV still exists?
But I guess it does because this week I’ve spent a lot of time talking about MTV. Well, not really so much MTV as the MTV Video Music Awards. Well, not even that, so much as Miley Cyrus’s performance. Yeah, I’ve spent a lot of time talking about Miley Cyrus’s performance at the VMAs. And so has the rest of America. Not only was a story about her performance the main event on the CNN homepage the next day, I then saw The Onion’s fictional op-ed, ostensibly written by the managing editor of CNN.com, with the headline, “Let Me Explain Why Miley Cyrus’ VMA Performance Was Our Top Story This Morning” (CNN spoiler alert: ad revenue), retweeted in my feed no less than 9 times in a matter of hours (The Onion spoiler alert: ad revenue).
Anyway, we expect this. We’re practically inured to it at this point. But this show, Cyrus’s show, got under our skin. And not in, like, a good way.
“It seems everyone hated whatever it was Miley Cyrus was doing at last night’s VMAs,” Neetzan Zimmerman wrote on Gawker.
Whatever it was she was doing…. we couldn’t even be sure. The next morning we woke up in turns “stunned,” “shocked,” “outraged,” outraged by the outrage. From the moment Cyrus first stuck out her tongue, things felt weird. We’re so used to performers adhering to a strict code of conduct of media training — gliding through precise sequences of polished, camera-ready choreography. You want this to wind up being the image that follows you around the internet tomorrow, we thought to ourselves watching Cyrus gag.
Little did we know.
Then the performance began in earnest, Cyrus singing and dancing to her summer jam, “We Can’t Stop,” and we tried to relax. But 90 seconds in, as Jody Rosen writes on the Vulture blog, “pausing to spank and simulate analingus upon the ass of a thickly set African-American backup dancer, her act tipped over into what we may as well just call racism: a minstrel show routine whose ghoulishness was heightened by Cyrus’s madcap charisma.”
Awkward.
And that was all before Robin Thicke got onstage and Cyrus snapped out of her teddy-bear teddy, down to a nude, vinyl bikini, to duet Thicke’s own controversial summer hit, “Blurred Lines,” and the REALLY uncomfortable shit happened. The most disconcerting thing about their performance was Thicke’s consistent lack of….. engagement. While Cyrus twerked all over his body, Thicke seemed barely aware she was there. The New York Times described Cyrus’s behavior as a “molesting” of Robin Thicke. Behind his shades you couldn’t be sure whether he was even making eye contact. Of course, what Thicke was doing was reenacting the Blurred Lines video. Directed by Diane Martel, who’s also responsible for the video for We Can’t Stop, the video features basically completely naked women dancing next to, strutting past, facing away from, and engaging in a host of other activities that in general involve pretty much anything except actually acknowledging the presence of Robin Thicke. Or of T.I. or Pharrell Williams. The non-interactions between the fully-dressed men in the video and naked women seem so unaligned and asynchronous and non-sequitured they might as well be SnapChatting them in. “I directed the girls to look into the camera,” Martel explained on Grantland. “This is very intentional and they do it most of the time; they are in the power position. I wanted to deal with the misogynist, funny lyrics in a way where the girls were going to overpower the men. Look at Emily Ratajkowski’s performance; it’s very, very funny and subtly ridiculing. I find [the video] meta and playful.”
Whether the end result really succeeds in its intention is debatable (“Is meta-nudity a thing? Is there such thing as ‘ironic objectification?'” Callie Beusman asks on Jezebel), but this conceit at least makes sense in the context of a music video — and, by the way, subconsciously speaks to all of us and our modern experience of hyper-mediated, asynchronous connection. But you know where it doesn’t actually work? Live, on stage, as a visual to support a 20-year old former child star’s transformation into a woman claiming her sexuality.
“Performing near-nude on the VMA stage 10 years earlier,” Daniel D’addario writes on Salon.com, “Christina Aguilera was singing an ode to her own empowerment and desire to get sexual satisfaction on her own terms. Last night, Miley was singing a song about how good Robin Thicke is at sex.” And in this context, Thicke’s lack of engagement in the proceedings made Cyrus’s relentless hypersexualization look desperate, or worse yet, depraved. At first Cyrus came across like that girl you knew in college, drunk at a party, looking to fuck for validation. If you happened to stop to factor in the 16 year age difference between Thicke and Cyrus, a whole other kind of psychological issue could, conceivably, have seemed to be spilling itself out all over MTV. But the real cringe-worthy element of the experience was that, in the absence of active participation — and its implicit consent — from anyone sharing the stage with her, Cyrus’s agrosexual zeal very quickly began to look kinda….uhm…. predatory.
In one singular moment, Cyrus appeared to us as victim and predator. The violated, and the violator. No wonder we weren’t sure what we were even looking at. Cognitive dissonance, haaaaaaaay! Miley Cyrus had roofied us all. You could understand why, the next morning, MSNBC’s, Mika Brzezinski would call her “disturbed.”
But it sure did make for some great GIFs tho, amirite?!
From its very first steps, Cyrus’s performance felt, unmistakably, like watching a GIF happen in real-time. On the Atlantic, Nolan Feeney called this “the most GIFable award show ever,” and, indeed, Cyrus’s performance felt like the first one truly made for the age of the Internet. The act was speaking the native tongue — stuck all the way out — of the digital age, its direct appeal to meme culture as blatant and aggressive as the display of sexuality. All the performances before it had been made for TV. This show changed that. The source material and its inevitable meme-ification appeared to be happening simultaneously. The Internet was inherently integrated within the performance. It was no longer a “second” screen; it was the same damn screen. If you go to watch the performance now on MTV.com, a bright pink button, set in stark relief against the site’s black background, blares, “GIF THIS!”
You want this to wind up being the image that follows you around the internet tomorrow?
Yes. That was the whole point.
It’s our party we can do what we want
It’s our party we can say what we want
It’s our party we can love who we want
We can kiss who we want
We can sing what we want
– “We Can’t Stop“
Six years before Cyrus was even born, a trio of dudes demanded you had to fight for your right to party. But that’s not what We Can’t Stop is is about. This song is a rallying cry for the right to be your own person. Something the human collateral of the Disney industrial complex, and the daughter of a Hollywood dad, would know something about, no doubt. (“It’s my mouth; I can say what I want to.”) But it’s also something that any adolescent can relate to, especially now.
“It’s like a giant, fucked-up selfie,” Martel said, explaining the concept behind the “We Can’t Stop” video, on RollingStone.com. “She’s absolutely taking the piss out of being in a pop video.” Even if you haven’t had to shoulder the weight of a multi-million dollar entertainment franchise since you were a child, everyone growing up now is saddled with the responsibility of managing their mediated identities. So how do you rebel against that responsibility? How do you subvert the expectation to maintain your put-together, meticulously edited persona? Maybe you have a video of yourself doing a Salvia bong hit at a house party on your 18th birthday end up on TMZ. Maybe you fuck your image up. You don’t try to look good. You grimace and stick your tongue out and take a photo and post that fucked-up selfie for the world to see.
Because if you don’t do it on your terms, the Internet meme hive force will do it for you. Here’s a pic that made the Internet meme rounds in the wake of Beyonce’s Super Bowl performance earlier this year:
And here’s Cyrus fucking the shot up on purpose, before you could do it to her:
If you think Cyrus was trying to look good for you, if you think that no one was telling her “no” as she was putting the VMA performance together, that she herself wasn’t scrutinizing each frame of rehearsal video, and keenly understanding just how wrong it all looked, you’re completely missing the point.
The meme hive force is the digestive system of our networked world, capable of gleefully devouring its victims — or at least its objects — alive. Cyrus doing it to herself is “disturbed,” but the violating, exploiting meme hive force doing it to her is just another Tuesday on the Internet? And we’re totally cool with that. But, see, Cyrus thinks this is her song. And she can sing if she wants to. Her performance, crass, lewd, uncomfortable, disturbing, whatever, turned the hive force dynamic on its head. The meme object rolled out of a giant teddy bear, landed on stage and screamed, “GIF THIS!” It stuck its tongue out at all of us and belted, FIRST! at the top of its lungs and memed itself. Before anyone else could. The show got the upper hand by turning itself into the object of its own violation.
Because when we’ve already been titillated in every way imaginable, what else is there left to do? Cyrus basically didn’t do anything on the VMA stage that hasn’t been simulated there in one way or another before. So how else is there for a female pop star to traffic in her own sexuality in any new way, except to make us all feel like she was coercing us into violating her?
It was a new one for me. Was it weird for you, too?
“The Internet is fickle,” Martel said on Grantland, “But if a video is strong and entertaining, it is going to get massive hits, so of course strong work is going to have an effect on record sales. As I said, I’m mega-focused on selling records right now, so I’m doing that. I’m only taking jobs where this is a possibility. There is a new generation of kids that are overstimulated as viewers and you have to address that somehow. I’m just paying attention to the audience and their movements.”
What I learned from the 2013 VMAs is that owning your sexuality is passé, but owning meme culture by exploiting your sexuality is now. After all, in the attention economy, self-exploitation is self-empowerment. (Miley Cyrus spoiler alert: ad revenue).
Whatever you think of it, Cyrus’s performance was a deliberate reflection of where we are as culture. Calling it a “commentary” may be an overstatement, but it’s definitely a comment:
R U NOT ENTERTAINED?????
Oh, and guess what else? MTV, it turns out, still exists.
This weekend I was invited to a salon-style dinner organized by Tim Chang and Les Borsai, hosted at the home of Steve Rennie. The event turned out to be a fascinating gathering at the intersection of digital media, technology, and music.
I have an art app called Mirrorgram. We launched it last October, and just this past month we crossed a million users! But I ended up in apps kind of by accident. I come, as did nearly everyone at the dinner, from music. For a long time, I used to produce music festivals. I’ve worked with Live Nation and House of Blues, and for years I was the marketing director for the Do Lab on the Lightning in a Bottle Festival. That’s actually how I met my Mirrorgram co-founder, Justin Boreta, who’s part of a band called the Glitch Mob. In fact, he came up with the concept for Mirrorgram while on tour, during the hours spent bored on the bus between shows, nerding out with iPhone photo apps. And it was built by the team at StageBloc, whose platform is designed to specifically support the unique content and community needs of musicians and performers. So when Tim asked me to come to the salon with a few minutes worth of lessons learned from working in apps, the first thing that came to mind for me was how much we draw on what we’ve internalized from our experiences in the music world to shape the way we approach what we do in the app world:
1. Fans vs. Users.
Before we ever started thinking about “users” our reference point was always “fans.” Of course, now we’re incredibly concerned with usability, and how people actually engage with our product, but beyond the app itself, we have a deep understanding and respect for the importance of nurturing the kinds extended social narratives and interactions that get created around it. Like what happens with a band people love, or an annual music festival that they revisit every year. We’ve seen so many Mirrorgrammers create connections and forge friendships and even artistic collaborations with one another through this shared love that they have for the app, and the art they create with it. And we’ve always understood that drive through the lens of fandom.
2. Choose your own adventure. Coming from a world of creating real-life experiences we have a natural inclination to approach what we’re doing in the digital space with that same sensibility. It’s about creating a platform with a certain amount of structure — a concert set list, a festival lineup, an app feature-set — but then also leaving a ton of room open people to create their own experiences within that structure. When we look at the kind of art that people create with Mirrorgram, it consistently blows us away. Half the time we don’t even know HOW people are creating the images they are with it. We’re just watching the feed, mesmerized. It’s pretty unbelievable. Coming from music, that experience of creating something and putting it out into the world and then seeing people take it into directions you could have never imagined or expected is very familiar.
3. More than the sum of its parts.
There’s something really interesting in approaching the evolution of an app, or any product, the way a band thinks about the new music it releases, or the way a music festival builds on what came before, year after year. A band doesn’t think about its next album like an “update.” It’s about a journey that we want to take our fans or our attendees or our users on with us. The day we went live with Mirrorgram, we referred to it (kinda jokingly, but kinda not) like the start of “The Symmetry Revolution.”
We still reference it in a tongue in cheek kind of way, but people in the iPhoneography world have really gravitated to that idea of it being about something bigger, of the app as an entry-point into a larger creative movement or community. To us, Mirrorgram has always been much more than just the sum of its features — it’s part of an ongoing, shared, cultural and aesthetic experience we’re creating and evolving together with the people who use it.
This month’s Harvard Business review cover story, Strategy for Turbulent Times, explains how the pace of competitive change has reached an “inflection point.” Up until now the business world has been obsessed with the notion of building a sustainable competitive advantage — it is the idea at the core of strategy textbooks, of Warren Buffett’s investment strategy, and the successes many 20th century companies. But we are now living in a time where competitive advantage often evaporates in less than a year. As the article proclaims: “Sustainable competitive advantage is now the exception, not the rule. Transient advantage is the new normal.”
I was thinking about this article last Thursday when Instagram released a new update that now supports 15-second video sharing, a direct assault on Vine, Twitter’s app which came out just six months ago, and defined six-second video as a new content format. By Sunday there was already blood in the water.
Vine had dropped from No.2 to No.7 on the U.S. iPhone download chart of free apps in the wake of the new Instagram video update. Sunday was the first day since March 27th that Vine did not place in the top-5 most popular American iPhone apps. In another stronghold, Mexico, Vine dropped from No.3 to No.10 in three days. In its biggest European market, the United Kingdom, Vine dropped from No.5 to No.12. Globally, Vine placed in the top-10 iPhone downloads in 11 countries on Sunday. Down sharply from 34 countries last Thursday, and 29 countries just two weeks ago.
It all sort of begs the question: If Twitter had gone in with the assumption that Instagram would replicate this concept at the first opportunity, how would they have made Vine differently?
Would they have integrated the Vine functionality into the Twitter mobile experience directly rather than try to establish a new, external platform around a single utility? That, after all, is what Instagram did. Admittedly the jumble of video and photo content in the same feed is a bit foreign right now, but we acclimated to images and video in our Twitter feeds, and we’ll get accustomed to this all too quickly, too.
Twitter released a new product that introduced a novel content format disconnected from the mothership. Instagram said, thanks for doing the market testing for us, we’ll take it from here, and wove Insta-video into what they are as an app now.
It was either Benjamin Franklin or Winston Churchill who remarked in a prior century, “Plan to fail and fail to plan.” In the 21st century, the truism is now more accurately something like “Fail to plan to fail, and fail to plan….AND plan to fail.”
What would you do differently today, if you knew your competitive advantage wouldn’t last tomorrow?
In contrast, here’s what it looks like when technology ads rely on pushing the lingua franca of features instead of the native tongue of *experience*:
The technology pervading our lives has brought with it a new colonizing language. Even the term “UX” has become mainstream enough within the cultural lexicon that it can now referenced explicitly, as in the new MySpace ad. But more importantly, we have evolved a shared vocabulary for technology that goes beyond the rudimentary terms of features and specifications. In the years since Apple first pioneered and perfected this approach, we have all become fluent in technology’s emotional language.
Mirrorgram by: 
