quantum marketing

i’ll admit right now that this is not what i ought to be writing about.

i’ve been travelling for more of the past month than i’ve been at home, and just coming up with things to write about that i had no time to follow through on. so now that i’ve finally gotten to shower in my own shower, and sleep in my own bed, and the chance to unwind, there’s really so much else that i’d like to write about other than this.

like…. i’d like to give the ad age article, “Dove Viral Draws Heat From Critics” the “STOP SAYING THE WORD VIRAL!” award.

while i’m at it, i’d like to write about how “cool-hunting” ought to be stopped too. and not the thing where brands support emerging artists and underground communities to develop relevant, authentic consumer relationships, but that whole ridiculous concept that “cool” can exist out of context, like some kind creme to be skimmed off the top of one homogenized, pasteurized mass culture.

i’d like to write a post each for like a dozen different sound-bytes that come out of alex bogusky’s mouth during the course of these interviews: 1 + 2 (it’s like a full semester of jedi grad school in the course of an hour.) i’d like to thank john drake for turning me on the existence of these videos–thanks john!

i’d like to write alex bogusky an email asking if it’s by choice or by chance that he doesn’t have a wikipedia entry to hyperlink his name to. (altho i could maybe think of a couple of other questions i’d like to ask too.)

instead what i’m writing about now is NONE of that. i’m writing about the funniest thing i saw yesterday, which happens to have been on a party flyer:

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“$15 at the door. 30 in costume. leave the playa in nevada.”

since apparel is one of the easiest mediums through which to fulfil burningman’s “radical self expression” tenet, it’s been a big deal among parties in the burningman scene to encourage attendees to dress up. for years party flyers have advertised that if you were down with costumery you’d get a discount, and if you arrived in “street clothes” you’d have to pay an exacerbated fee at the door. “playa” by the way, is the term used to refer to the dried up lake-bed in the nevada desert on which burningman is held.

the initial idea in encouraging “playa-wear,” i suppose, was about developing a certain immersive atmosphere at the events. it’s kind of like if you’re into society for creative anachronism type stuff, where you recreate medieval battles on the weekend or whatever, then it kind of kills the whole point if people don’t show up wearing period garb, wandering onto the battlefield in track suits or something. the (re)creation of that other time and place is what everyone is there for, and it only works if everyone participates in the process.

of course burningman, like any other subculture, has its own dress codes and aesthetic mores, and after a while what all those flyers were actually saying was that the admission was $15 higher if you weren’t wearing the UNIFORM rather than if you weren’t wearing a “costume.” to people that didn’t get the memo about what the burningman uniform is supposed to consist of, or for whom costumery is not really their mode of expression, the insistent empahsis on it is incredibly alienating, and to people that aren’t interested in uniforms in general (or this one in particular), it’s pretty frustrating.

the joke on this flyer is that it’s turned the whole thing around, and even come up with a brilliantly catchy slogan for the resistance.

which, of course, reminds me of something alex bogusky talked about in that interview….

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(oh, if you’d watched those videos you’d know there’s no way i could just spend a whole post not talking about anything he says in there.)

so at one point he talks about this mini cooper campaign that cpb did for the car’s US launch. they bought a bunch of billboards announcing, “the suv backlash officially starts now.”

except that this was 2002, this was pre-inconvenient truth, and there WAS no SUV backlash. they needed it in order to have a way to market a small car for being exactly what it was, a small car, so they created it!

and the crazy part is that then it became real!

whether it was sheer luck, or intense prescience, or some kind of more formal consumer insight investigation, that the message worked–and by “worked” i mean, that it really DID herald the start of the SUV backlash in addition to making mini coopers sell–is because there was indeed an anti gass-guzzler movement brewing. before al gore pushed “green” over the tipping point, however, even a relatively small message like this could speak for an audience that was ready for the backlash to start.

in the interview alex mentions that advertising, and, hey, lets be real, ad agencies, have the capacity to influence pop culture through brands. or…. wait, is it brands have the capacity to influence pop culture through advertising? or is it through ad agencies? well, whichever way it is, the bottom line is that the most powerful influence comes from the capacity to articulate something that is already brewing below the surface. it’s like how quantum particles can be affected through simply being observed, so pop culture movements can be influenced by being given expression…..

wow:

“quantum marketing.” (there’s a concept).

perhaps that flyer for the party on friday will herald the start of the costume-mandate backlash? i’ve been repeating “leave the playa in nevada” to everyone since i saw it. the wait for a clever slogan officially ends now (thanks, mike).

    



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a dynamic sponsorship opportunity for green brands

we are now skeeing sponsors for the Lightning in a Bottle Music & Arts Festival 2008:

Over the past two years The Do LaB’s Lightning in a Bottle Music & Arts Festival has become one of the most beloved, exceptional events within the West Coast’s young, active, environmentally and health conscious, creative community. Powered almost entirely by “green” alternative energy and produced as a model for sustainable large-scale live entertainment, the event is renowned as a showcase featuring some of the most acclaimed and original musical and performance acts, as well as a nexus of community and green education.

In May 2008, Lighting in a Bottle once again returns to Santa Barbara with a stellar lineup on 3 major music stages, and a slew of other attractions that include a dynamic art gallery and large-scale art installations, workshops, interactive entertainment, and much more. With the success of the previous years The Do LaB is expanding LIB08 to 4 days over Memorial Day weekend.

As influencers and leaders within the community, The Do LaB is just as committed to creating an event with the highest caliber of entertainment and ambience as we are to promoting sustainability. We fuel or offset the energy needs of the festival with solar power, bio-diesel, and wind power, and implement sustainable production practices throughout the whole event.

The Do LaB aims not only to produce an unforgettable experience, but to set an example for the creative and sustainable lifestyle. We are currently seeking to build relationships with brands and organizations that share our green vision.

for more information on the sponsorship opportunities available at LIB08 contact: dede@thedolab.com

    



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the new and improved enlightenment lifestyle

as a marketer you realize that it’s not so much that you’re really setting anything up for sale, it’s that everything already IS for sale, and you’re just helping it along. so it’s not so much that i’m bothered by the selling of “enlightenment,” (there’s been buddha statues on-sale for millennia, and what are THOSE selling?) but rather it’s that i find the whole “enlightenment lifestyle,” kinda… icky.

today on the website for the san francisco green festival conference i discovered a publication called what is enlightenment magazine, published by enligntennext, which is “defining the contours of a new revolution in human consciousness and culture.” (it’s essentially not doing anything different than any punk band or public enemy-era hiphop act professed to be doing. it’s just targeting a different audience.)

my first encounter with companies targeting this demo was when we were soliciting sponsors for LIB and were approached by the “enlightenment card”:

http://www.enlightenmentcard.com/images/splash.jpg

(in case you’re wondering, yes, the card IS real, no that ad is NOT a joke, and we said “no, thank you” to the offer.)

while on the one hand, i’m trying to think of where else do sheltered caucasian people get to evangelize a brand of appropriated cultural imperialism with such tactless self-righteousness and get away with it, on the other hand, from a technical standpoint, i’m completely impressed.

this is everything i preach about identity marketing in action.

in robotics, there is a theory of the “uncanny valley“:

The hypothesis states that as a robot is made more humanlike in its appearance and motion, the emotional response from a human being to the robot will become increasingly positive and empathic, until a point is reached beyond which the response quickly becomes that of strong repulsion. However, as the appearance and motion continue to become less distinguishable from a human being’s, the emotional response becomes positive once more and approaches human-to-human empathy levels.

This area of repulsive response aroused by a robot with appearance and motion between a “barely-human” and “fully human” entity is called the Uncanny Valley. The name captures the idea that a robot which is “almost human” will seem overly “strange” to a human being and thus will fail to evoke the empathetic response required for productive human-robot interaction.

maybe there is an uncanny valley in the process of identity expression as well. the more a brand or a product makes it easier for people to express their identity the more palatable it is, until maybe it hits a certain point where it becomes so blatant that its appeal suddenly drops off. however, as this brand’s identity-expressing qualities continue to become more innate and nuanced, and less overt it once again becomes appealing. maybe it could be called the uncanny “wannabe valley,” the place in brand authenticity/relevance that will likewise “fail to evoke the empathetic response required for productive human-brand interaction.” (cuz brands are robo–i mean, people too.)

one of the explanations for the uncanny valley phenomenon is that the robots stuck in no-man’s land elicit revulsion because they look “dead,” and biologically we’re wired to have an aversion to corpses, cuz stickin around doesn’t bode so well for the immune system. (makes you wonder tho if necrophiliacs collect weird lookin robots). but when it comes to identity, the brands (and people) stuck in the uncanny wannabe valley turn us off because they’re “fake.” in a similar sort of way, biology may have led us to respond with distaste to “fake” people (and by proxy brands now) because they are untrustworthy. from a social selection standpoint, they may even be community saboteurs.

the funny thing in all of this is that there’s nothing actually WRONG with the enlightenment card except its name. if you have to have a credit card, why NOT get one that’s gonna let you earn points towards, like, trips to spas in costa rican rain forests, right?

while no doubt one person’s fake is another person’s orgasm, it just feels like confusing a lifestyle for an expression of “enlightenment,” is kinda, um, you know…. BOGUS!

    



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future de ja vu

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you ever have that feeling that you’re living in the future? like you’re driving on these strange elevated chutes, and whether or not to have kids is now a choice, and you have no need to think about WHERE food comes from, it just generally appears at the beckoning of a shopping cart.

it’s pretty strange, all this is.

all this that you take for granted because you’ve just never known any different, but every so often something will jolt you out of this haze of taking-for-grantability. it happened to me the other day in the checkout line at bed bath and beyond. there were a couple of people in front of me, so i had time to actually notice what was going on as i waited. standing on the checkout counter, just to the left of the cashier was was a 12-inch flat plasma-screen TV, and it was playing a scene from one of those “relaxing” dvd compilations that were on sale in the impulse-buy section of the store right below the counter. it was a scene of tropical fish swimming around a reef. it was uncanny how much the 2-d fish looked like they could be real life, non-pixel based lifeforms just swimming around inside the frame of this plasma fishtank as cashiers made change, and customers sighed in line.

the thought ocurred to me: this is what the future looks like. or rather… this is what the future was going to look like. it was as if i’d experienced a vision of this moment in the past, before it happened, and was now living through its fulfillment. like…future de ja vu.

i think about that as i watch these crazy videos my friends keep shoving at me:

like:
http://www.popularmechanics.com/technology/industry/4217348.html
or
http://www.devilducky.com/media/62817

looking backwards, from the future where every surface has become a computer, and every photo anyone has ever taken is part of wiki-map of the universe, on today’s present, it already feels like we’re living through the dark ages right now.

which, of course, raises that inevitable question as old as the concept of time itself: when the future arrives, are you going to be glad you made it through, or not so much?

i mean, for the people born then it won’t matter. they won’t know any different. like how my generation doesn’t know a concept of sex without aids being attached to it somehow. i bet the older generations pity how much worse it is for us, but since we don’t really have anything else to compare it to, it’s just all we know.

i feel like i’m already starting to pity younger generations.

like…. how for kids that were too young to be in high school when tupac was shot, they don’t really have the same understanding when you say “hip hop” to them that older generations do. and that already includes mine!

explaining to them what hiphop used to be like is like explaining how michael jackson used to be black. which is, of course, another big one all unto itself.

i think porn is probably the biggest point of lament. like what’s happened in the course of porn going from hidden and inaccessible to mainstream and expected. i remember reading a statistic somewhere that it’s like 7 out of 10 elementary school kids have already seen graphic porn on the internet when they weren’t even looking for it. whatever that must mean in terms of the kind of inescapable message that’s being passed along to kids about the expected standard for sexual behavior is kinda disheartening.

food is a huge one too. from obesity to anorexia we have more disorders around food now than ever before. either we don’t think about what we’re eating enough, or we obsessively overthink it–is this the consequence of not having to think about getting it in the first place?

and while we’re on the topic of overthinking things, there’s of course that little narcissism epidemic thing. the rise of the creative class is, of course, not doing any of us any favors here, since narcissism is a side effect of self expression, unfortunately.

there’s openmindedness, i guess. we’re definitely getting exposed to a greater assortment of lifestyles than an average person would have been able to encounter before, and it’s making us more tolerant as we come to realize that our default, may not be the universal default we thought it was. a none too shabby outcome of the world getting all smaller and way too crowded like.

but it’s interesting, you know… we’re openminded…. yet no more empathic than ever before.

i wonder how that happened…

maybe openmindedness is a “nurture” thing…. but empathy is a nature one? requiring actual genetic change vs. cultural? we “know” we shouldn’t do bad stuff to people over there, but it’s not like we are more prone to feel bad if we do. (in fact, all these horrifyingly gruesome movies about torture and mutilation oozing out of hollywood these days only seem to indicate we may be getting a greater kick out of it than ever). the real issue is that the proximity of “over there” is getting increasingly closer and closer to us, so in effect, our restraint is still just us thinking about OUR own asses.

jeez… this is making me depressed…

the only good change i can even think of is in terms of sustainability. here’s a concept that was barely even in the common dialogue just a few years ago, and now it’s on the tip of everyone’s tongue. finally, environmental consciousness has been emancipated from the hippie ball-and-chain, so now it can actually be hip for EVERYONE to care about sustainability instead of just the counterculturals.

but this one good bit of future de ja vu, isn’t enough. i’m still pretty heartbroken about the whole michael jackson becoming white thing.

and don’t get me started about hip hop.

there’s gotta me something more, right?

anyone got any bright future forecasts?

    



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Lightning in a Bottle 2007


It’s the beginning of April, and The Do LaB has been in production on our Spring festival, Lighting in a Bottle for over two months now. I realized about a month ago how huge an oversight it was that I hadn’t written a single word about LIB here, and this is the first moment that I’ve been able to steal 15 minutes away to give this amazing, overwhelming, inspiring project a little mention.

So what’s the big deal about Lightning in a Bottle? Well, in addition to the 40+ musical acts on 3 stages spanning 40 acres of Santa Barbara forest ground, the whole to do is being powered almost entirely by solar, or otherwise renewable energy, and incorporating green production practices from top to bottom.

Having worked with major music festivals like Coachella and Vegoose through the Do LaB for years, we witnessed the massive amounts of waste these events generate. There’s something about crunching over an entire polo field of plastic water bottles at 12:30 am on Coachella Saturday and realizing that after the bulldozers come in to shove it all off to a landfill, the whole thing would repeat the next night, that really fills you with a bottomless dread for the future of the world.

So when it came time for the Do LaB to create our own festival, we knew we had to do it differently. With LIB we are setting out to not only produce an unforgettable experience, but to create a model for sustainable large-scale live entertainment.

My role on this team is directing the full LIB marketing campaign, which incorporates everything from structuring the communications strategy with our community, to sponsorship and press, and back to all manner of word-of-mouth building initiatives–for an organization that built its reputation in the underground, word of mouth is still what drives our events–and stirring all the ingredients together in the magic marketing cauldron to produce a strategy that optimizes each of its various components.

That’s where my head is at these days in an all-consuming kind of way. I am loving the team we’ve got at the Do LaB, I am loving the process and our creation. And I’m loving the work. Which is a very good thing, since there is a ton of it!

OK. Time’s up…. Back to work.

    



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